FAQs/Contact

Get in Touch!

We value your feedback, inquiries, and collaboration opportunities. Feel free to reach out to us using the form or directly through our contact information provided. Whether you have questions about our services, want to explore partnership possibilities, or simply want to say hello, we're eager to hear from you. Thank you for considering us, and we look forward to connecting with you soon.

sales@dbytegames.com

(305)-417-2131

What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Are the Pokémon cards on your website authentic?

Yes, all the Pokémon cards we sell are sourced directly from reputable Japanese distributors, ensuring authenticity and quality.
How long does shipping take for orders within the United States?

Shipping typically takes 5-7 business days within the United States. However, please note that delivery times may vary depending on factors such as location and shipping method.
Do you offer international shipping?

Currently, we only offer shipping within the United States. We're working to expand our shipping options in the future.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.
Do you offer returns or refunds?

No, we do not offer returns or refunds. We encourage customers to carefully review their purchases before completing their transaction to ensure satisfaction. If you have any concerns about your order, please reach out to our customer support team for assistance.